HOANG, D. S. Service innovation in customer intelligence from ai perspective: A smart framework for tourist customer experiences. Tạp chí Khoa học HUFLIT, [S. l.], v. 6, n. 3, p. 53, 2021. Disponível em: https://hjs.huflit.edu.vn/index.php/hjs/article/view/50. Acesso em: 20 tháng 4. 2024.